This Individual User Membership Agreement ("Agreement") is entered into between GALA İLAÇ VE YAZILIM SANAYİ TİCARET A.Ş. ("FuudUp"), located at Yahyakaptan, Demokrasi Cd. No:36/B, 41101 İzmit/Kocaeli, and the natural person user ("Member" or "User") who creates a membership and benefits from the services through the mobile application and/or website ("Platform") provided by FuudUp, in order to determine the rights and obligations of the Parties.
FuudUp is a digital platform where users can discover restaurants and other food and beverage venues, share photos, videos, comments, messages, reviews, and similar content relating to the venues they visit, follow other users, and engage in gastronomy-focused social interactions.
FuudUp may offer certain features of the Platform free of charge, while offering certain additional features and services under the name FuudUp Premium or under another name to be determined by FuudUp in the future as part of a paid subscription.
By electronically approving this Agreement, downloading, using, and/or performing any transaction on the Platform, the Member accepts, declares, and undertakes to be bound by the provisions of this Agreement.
Within the scope of this Agreement, FuudUp and the Member shall each be referred to as a "Party" and collectively as the "Parties."
Terms used in this Agreement shall have the following meanings:
A user who wishes to become a Member must approve this Agreement and provide the information requested on the Platform accurately, completely, and in an up-to-date manner.
The Member accepts that they meet the age and eligibility requirements set forth under applicable legislation and the relevant app stores in order to use the Platform.
FuudUp reserves the right, to the extent permitted by law, to reject membership applications, request additional verification, or restrict the use of an existing account.
The Member shall be responsible for any consequences arising from incomplete, incorrect, or outdated information provided by the Member.
The Member account is personal.
The Member may not transfer, rent, sell, or make their account or Premium Subscription available for use by third parties.
The Member may not use other users' accounts without authorization.
FuudUp operates the Platform technically and provides the services offered on the Platform.
Comments, reviews, photos, videos, messages, and other user content created on the Platform are created by the relevant users. Subject to the obligations prescribed under applicable legislation, FuudUp does not guarantee the accuracy, completeness, or reliability of content created by users.
Information on the Platform relating to restaurants, venues, menus, prices, operating hours, locations, or similar details may change over time. Users are advised to confirm current information from the relevant business before making important decisions.
FuudUp may offer certain features of the Platform only to users who hold a Premium Subscription.
The scope of features offered under a Premium Subscription, subscription plans, subscription periods, and fees are shown to the user on the Platform or the relevant App Store before the purchase is completed.
Premium Features may be updated, changed, or expanded with new features over time due to Platform development, improvements to user experience, technical requirements, legislative changes, or commercial reasons.
FuudUp does not guarantee that purchasing a Premium Subscription will result in specific behavior by other users on the Platform, or that the User will obtain a specific number of interactions, followers, messages, matches, invitations, replies, views, or any other outcome.
A Premium Subscription only grants access to the Premium Features specified in the relevant subscription plan.
A Premium Subscription does not grant the User any ownership, partnership, revenue sharing, content creator income, or similar financial rights in FuudUp or on the Platform.
The current price of the Premium Subscription, the subscription period, and any applicable taxes are shown to the User before the purchase is completed.
Premium Subscription payments may be processed through Apple App Store, Google Play Store, or other payment service providers authorized by FuudUp, depending on the channel through which the subscription is purchased.
Where payment is processed through an App Store, the payment terms of the relevant App Store may also apply to payment, billing, and collection processes.
Unless expressly stated otherwise on the purchase screen, the Premium Subscription may automatically renew at the end of the relevant subscription period until cancelled by the User.
The subscription fee in effect on the renewal date may be collected through the App Store or payment method used for the original purchase.
Changes to subscription fees shall be communicated to the User in accordance with applicable legislation and the rules of the relevant App Store.
The User is responsible for the accuracy of payment information and the validity of the payment method used.
FuudUp may, at its discretion, offer a free trial period to certain users or subscription plans.
The duration and conditions of the free trial period are shown to the User on the purchase screen.
If the User does not cancel the subscription during the free trial period, the Premium Subscription may transition to a paid period at the end of the free trial in accordance with the conditions stated on the purchase screen, and the relevant subscription fee may be charged.
FuudUp reserves the right to determine which users are offered free trial offers, the duration of such offers, and eligibility conditions.
It is prohibited for the same User to abuse the free trial right by opening multiple accounts or through other methods.
The User may cancel their Premium Subscription through the platform or payment channel where it was purchased.
Cancellation of subscriptions initiated through Apple App Store or Google Play Store is carried out through the subscription management screen of the relevant App Store.
Unless otherwise stated on the purchase screen or under the rules of the relevant App Store, cancellation of the subscription does not end the User's already paid subscription period early.
After cancellation, the User may continue to benefit from Premium Features until the end of the current subscription period. When the subscription period ends, Premium access is terminated and the subscription will not renew again.
Deleting the user account on the Platform may not automatically cancel an active subscription purchased through an App Store. The User is obliged to separately terminate the subscription through the App Store where it was purchased.
Refund requests relating to Premium Subscriptions are evaluated in accordance with the rules of the channel through which payment was made and applicable consumer legislation.
For payments made through Apple App Store or Google Play Store, refund processes are subject to the policies and procedures of the relevant App Store.
Mandatory consumer rights arising from applicable legislation are reserved.
FuudUp may make changes to Premium Features due to the sustainability, security, technical requirements, user experience, or product development needs of the Platform.
Where changes significantly affect the essential nature of the Premium Subscription, the User shall be informed to the extent required by applicable legislation.
Temporary inability to access Premium Features may occur due to technical maintenance, updates, security work, or reasons beyond FuudUp's control.
The Member accepts and undertakes to act in compliance with applicable legislation, general moral rules, this Agreement, the Community Guidelines, and other Platform policies published by FuudUp in all transactions carried out on the Platform.
The Member is responsible for keeping the information relating to their account accurate and up to date.
The Member is obliged to keep confidential the password, verification code, or other security information used to access their account.
If unauthorized access is suspected, the Member must notify FuudUp without delay.
FuudUp may temporarily restrict the account, request additional verification, or apply other necessary security measures where required to protect account security.
The Member is responsible for transactions and activities carried out through their account.
If there is reasonable suspicion that the account is being used without authorization, the Member is obliged to notify FuudUp.
The Platform must be used in accordance with this Agreement, applicable legislation, and the Platform rules published by FuudUp.
FuudUp may temporarily or permanently restrict the User's access to the Platform, suspend the account, or terminate membership where the Agreement or Platform rules are violated, a security risk arises, fraud is suspected, or other users of the Platform are harmed.
The User may not engage in the following activities:
The Member is responsible for all content uploaded to the Platform and accepts and undertakes that such content complies with the law, general moral rules, and the rights of third parties.
FuudUp may review, remove from publication, limit the visibility of, or block access to content it deems necessary due to applicable legislation, court or competent authority decisions, Platform rules, or the protection of user safety.
FuudUp attaches importance to the processing, security, and protection of personal data in accordance with the Law on the Protection of Personal Data No. 6698 ("KVKK") and all applicable legislation within the scope of this Agreement.
FuudUp may process personal data obtained during the establishment and performance of this Agreement within the framework of applicable legislation for the purposes of providing Platform services, improving user experience, offering Premium services, ensuring account and payment security, combating fraud, preventing misuse of the Platform, and fulfilling legal obligations.
FuudUp may process the personal data necessary under applicable legislation in order to make restaurant, food, and content recommendations offered on the Platform more aligned with the Member's preferences and to personalize the user experience.
Detailed information on the purposes for which personal data is processed and the legal grounds on which such processing is based is provided in the relevant disclosure texts.
The Member accepts that they can obtain detailed information about the processing of personal data through the Personal Data Protection Policy published on the Platform and the relevant disclosure texts.
FuudUp may update such texts in connection with changes in legislation or Platform services.
The Member may apply to FuudUp in accordance with the procedures prescribed under applicable legislation in order to exercise their rights under the KVKK.
The Member may submit an application to info@fuudup.com using the email address registered in their membership account.
In the event of termination of membership or closure of the account, personal data for which the purpose of processing has ceased shall be deleted, destroyed, or anonymized in accordance with applicable legislation.
Data that must be retained under applicable legislation may be kept for the relevant statutory retention periods.
FuudUp takes the necessary technical and administrative measures under Article 12 of the KVKK to securely store personal data and prevent unauthorized access and unlawful data processing.
If the Member consents to the sending of commercial electronic messages in accordance with applicable legislation, FuudUp may send commercial electronic messages regarding FuudUp products and services, Premium features, updates, opportunities, and campaigns through the email address, phone number, or other communication channels permitted and registered on the Platform.
The Member is obliged to keep their contact information registered on the Platform accurate and up to date.
The Member has the right to refuse to give consent for commercial electronic messages or to withdraw previously given consent using the methods specified under applicable legislation.
Changing commercial electronic message preferences does not prevent the sending of service messages necessary for the operation of the Platform, account security, subscription, payment, or performance of the Agreement.
All intellectual and industrial property rights in the FuudUp Platform and all elements relating to the Platform, including trade name, brand, logo, design, graphics, domain name, software, algorithm, source and object code, user interface, database, text, visual, animation, video, photo, concept, and other elements ("FuudUp Content"), belong to FuudUp or the relevant rights holders.
Photos, videos, comments, reviews, messages, and other content shared by users through the Platform ("User Content") belong to the user who created the relevant content unless otherwise stated.
The User accepts that User Content uploaded to the Platform may be used by FuudUp to the extent necessary for the provision, display, distribution, technical processing, security, and development of Platform services.
Creating a membership account, accessing the Platform, or purchasing a Premium Subscription does not grant the User any ownership or intellectual property right in FuudUp Content.
A Premium Subscription only grants a personal right of use of the relevant Premium Features for the duration of the subscription.
Without FuudUp's written permission, the User may not unlawfully:
of the FuudUp Platform, Platform content, or other users' content.
Mandatory user rights arising from applicable legislation are reserved.
If the User violates this Agreement, applicable legislation, or the rights of third parties, FuudUp may restrict the User's access to the Platform, suspend their account, or terminate their membership depending on the nature of the violation.
FuudUp's other legal rights arising from applicable legislation are reserved.
FuudUp may amend this Agreement due to legislative changes, development of the Platform, introduction of new features, security requirements, or changes to the service model.
Changes may be published on the Platform and/or communicated to the User in the manner required by applicable legislation.
Where explicit approval by the User is required, the relevant change shall not be implemented without the User's approval.
FuudUp's failure to exercise any right under this Agreement in a particular situation shall not be deemed a waiver of that right.
Events beyond FuudUp's reasonable control, including natural disasters, war, terrorist acts, uprising, epidemic, decisions of public authorities, legislative changes, cyber-attacks, widespread internet or infrastructure failures, power outages, app store or third-party service provider interruptions, and similar events, may be considered force majeure.
To the extent permitted by applicable legislation, FuudUp shall not be held liable for any delay or failure to perform its obligations under this Agreement due to force majeure.
The User may terminate their membership using the account deletion or account closure methods provided within the Platform.
Deleting the User's account does not eliminate payment obligations that have already arisen.
If a Premium Subscription was purchased through an App Store, deleting the account may not mean that the subscription is automatically cancelled. The User must separately check and, where necessary, cancel their active subscription through the relevant App Store.
FuudUp may suspend or terminate membership where the User materially violates the Agreement or Platform rules, engages in unlawful activity, endangers Platform security, or infringes the rights of other users.
In disputes that may arise between the Parties from this Agreement, FuudUp's electronic records, system records, transaction records, payment records, and other commercial records may be used as evidence within the framework of applicable legislation and the provisions of the Turkish Code of Civil Procedure No. 6100.
The laws of the Republic of Turkey shall apply to the interpretation and implementation of this Agreement.
The mandatory rights of users who qualify as consumers regarding applications, consumer arbitration committees, and consumer courts arising from consumer legislation are reserved.
The provisions of applicable legislation shall apply to the resolution of other disputes.
If any provision of this Agreement becomes wholly or partly invalid, unlawful, or unenforceable, the validity of the remaining provisions shall not be affected.
The Member may not assign their rights and obligations arising from this Agreement to third parties without FuudUp's written consent.
To the extent permitted by applicable legislation, FuudUp may assign its rights and obligations arising from this Agreement to its affiliates, subsidiaries, or third parties to whom the service is transferred.
FuudUp's failure to exercise any right regulated in this Agreement shall not be deemed a waiver of that right.
In the event of any conflict between different language versions of this Agreement, the Turkish version shall prevail, except where applicable legislation requires otherwise.
This Agreement enters into force on the date it is electronically approved by the User and remains in effect until membership ends.
If a Premium Subscription is purchased, the subscription period, fee, free trial, renewal, and payment conditions shown on the purchase screen shall also apply to the relevant Premium Subscription in addition to this Agreement.
By electronically approving this Agreement, the User declares that they have read and accepted its provisions.
Last Updated: 10.09.2026