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Skip the anonymous noise, access reviews of restaurants, cafes, and bars from people you truly trust.

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© 2026 FuudUp - All Rights Reserved

Designed and Developed by Gala İlaç ve Yazılım San. Tic. A.Ş.

FuudUp Community Guidelines


FuudUp is a social gastronomy platform where users can discover restaurants, cafés, bars, and other food and beverage venues; share photos, videos, comments, and reviews relating to food and beverage experiences; and interact with other users.


These Community Guidelines ("Guidelines") have been prepared to ensure that content and user interactions on FuudUp remain safe, respectful, based on genuine experiences, and aligned with the Platform's food and beverage focus.


These Guidelines apply to individual users, persons sharing content on FuudUp, businesses, Business Representatives, and other persons using the social features of the Platform.


Sharing content on FuudUp or interacting with other users means that these Guidelines are accepted.


1. FOOD AND BEVERAGE FOCUS


FuudUp is a food and beverage and gastronomy-focused platform.


Content shared on the Platform is expected to be primarily connected to;


  • restaurants,
  • cafés,
  • bars,
  • coffee shops,
  • food and beverages,
  • venue experiences,
  • service and atmosphere,
  • food and beverage recommendations,
  • gastronomy experiences

The fact that content was taken at a venue alone does not make it suitable for FuudUp. The post must have a meaningful connection to a food and beverage experience, venue, or gastronomy.


For example, personal content showing only the person themselves with no connection to a food and beverage experience, daily life posts, or posts unrelated to the purpose of the Platform may be removed or have their visibility limited.


FuudUp reserves the right to review, limit the visibility of, or remove irrelevant content to preserve the food and beverage focus of the Platform.


2. GENUINE AND AUTHENTIC EXPERIENCES


The fundamental purpose of FuudUp is to enable users to share their genuine food and beverage experiences.


Users are expected to;


  • share experiences they have actually had,
  • provide honest reviews,
  • not present the experiences of others as their own,
  • not provide misleading information,
  • not create artificial or fake reviews

Expressing a negative opinion about a restaurant or venue is not contrary to the rules. Users may share positive or negative opinions relating to their genuine experiences.


However, false accusations, intentional defamation, fake experiences, or content created for the purpose of harming a business are not accepted.


3. RESPECTFUL COMMUNICATION


We acknowledge that FuudUp users may have different opinions and experiences.


Users are expected to behave respectfully when communicating with one another and with businesses.


The following conduct is not permitted:


  • insults,
  • degradation,
  • threats,
  • harassment,
  • bullying,
  • persistent and unwanted communication,
  • conduct aimed at demeaning a person,
  • intimidation or creating pressure,
  • unwanted sexual communication.

Harsh criticism of a dish, restaurant, or service is not the same as an attack directed at a person. Users may criticize experiences but may not harass other users, employees, or business owners.


4. DISCRIMINATION AND HATE SPEECH


Content and conduct that degrades, threatens, dehumanizes, or targets a person or group based on protected characteristics are not permitted.


Content constituting hate speech, discrimination, or attack directed at race, ethnic origin, nationality, religion, gender, sexual orientation, disability, or similar personal characteristics may be removed.


Targeting the personal characteristics of a business employee or user in a degrading manner when those characteristics are unrelated to the relevant food and beverage experience is not accepted.


5. HARASSMENT AND UNWANTED INTERACTION


FuudUp may enable users to ask questions of one another, provide answers, and interact through various social features.


These features may not be used to;


  • continuously disturb a user,
  • repeatedly attempt to reach a person who has not responded,
  • send sexual or inappropriate messages,
  • pressure a person to provide personal contact information,
  • force a person to move to another platform,
  • use them for the purpose of threats or manipulation

A user's possession of FuudUp Premium or another paid feature does not grant them the right to reach other users without limit or to behave outside the Community Guidelines.


All users are subject to the same community and safety rules regardless of the type of membership or subscription they use.


6. SAFETY OF YOUNG USERS


Conduct that threatens the safety of users under the age of 18 is not permitted.


In particular, the following is prohibited:


  • directing young users toward sexual communication,
  • requesting inappropriate photos or videos,
  • requesting their personal information,
  • manipulating or deceiving them,
  • directing them toward risky meetings outside the Platform,
  • harassing them,
  • threatening them,
  • exploiting them

Safety rules relating to young users are additionally regulated under the FuudUp Young User Safety Policy.


FuudUp may restrict certain account or communication features and apply necessary security measures to protect young users.


7. SEXUAL CONTENT AND INAPPROPRIATE SHARING


FuudUp is a food and beverage-focused platform, and the sharing of pornographic or explicitly sexual content is not permitted.


The following content may be removed:


  • pornographic content,
  • explicit sexual acts,
  • offers of sexual services,
  • content forcing other users into sexual interaction,
  • non-consensual sexual images,
  • any content involving the sexual abuse or exploitation of children or young persons.

Necessary legal and security measures may be applied with respect to content or conduct relating to the sexual abuse of children in particular.


8. VIOLENCE, THREATS, AND DANGEROUS BEHAVIOR


Serious threats of violence directed at real persons, content encouraging physical assault, or conduct that may endanger persons is not accepted.


FuudUp may remove content constituting;


  • serious threats,
  • encouragement of violence,
  • direction to harm others,
  • encouragement of dangerous or unlawful activities

and apply measures to the relevant accounts.


Cooperation with authorized authorities may take place where necessary.


9. PERSONAL DATA AND PRIVACY


The sharing of private information belonging to other persons without permission or legal basis is not permitted.


In particular, the following must not be published without permission:


  • home address,
  • private phone number,
  • private email address,
  • financial information,
  • identity documents,
  • passwords or account information,
  • sensitive information relating to a person's private life

The name or image of a restaurant employee may incidentally appear in content within the scope of a food and beverage experience. However, targeting employees, sharing their private information, or exposing them to personal attack is not accepted.


Users must pay attention to the privacy of other persons appearing in their photos and videos when sharing content.


10. FAKE ACCOUNTS AND IDENTITY IMPERSONATION


Deceptively impersonating another person or business on FuudUp is prohibited.


The following conduct is not permitted:


  • creating a fake profile on behalf of another person,
  • acting as if one were another business,
  • attempting to claim a business account without being authorized by the business,
  • using misleading identity or business information,
  • creating fake accounts for the purpose of deceiving users.

FuudUp may request verification from user or business accounts where it deems necessary.


11. SPAM AND ARTIFICIAL INTERACTION


Spam and manipulation activities that disrupt the natural use of the Platform are not permitted.


The following conduct is prohibited:


  • excessively sharing the same or similar content,
  • sending large numbers of irrelevant content,
  • creating fake followers, comments, saves, ratings, or other interactions,
  • manipulating Platform interactions through automated systems,
  • artificially affecting rankings or statistics,
  • directing users to misleading links.

FuudUp may restrict content or accounts used in such activities.


12. BUSINESSES AND USER REVIEWS


Restaurants, cafés, bars, and other appropriate food and beverage businesses may manage their Business Profiles on FuudUp through the web-based Business Panel.


A business managing its own Business Profile does not grant it the right to modify or delete posts, photos, videos, comments, ratings, or reviews created by Users.


The fact that a review is negative from the business's perspective alone is not sufficient grounds for its removal.


Businesses may report content to FuudUp if they believe User Content is;


  • fake,
  • not based on a genuine customer experience,
  • unlawful,
  • contains insults or threats,
  • violates personal rights,
  • contrary to the FuudUp Community Guidelines

FuudUp evaluates the relevant content within the scope of its own rules and applicable legislation.


13. FAKE REVIEW AND RATING MANIPULATION


Businesses or users may not artificially influence the FuudUp review system.


Businesses may not;


  • create positive reviews for themselves using fake user accounts,
  • have employees provide false reviews,
  • create fake or defamatory reviews about competing businesses,
  • pressure users to remove negative reviews,
  • manipulate user reviews.

If a user has been given payment, free products, discounts, or other benefits in exchange for a review or content, this relationship must be clearly disclosed where required by applicable legislation.


14. BUSINESS CONTENT AND CAMPAIGNS


Businesses may create or manage content such as business information, menus, photos, links, and campaigns through the web-based Business Panel.


Content provided by the business must be;


  • accurate,
  • current,
  • not misleading,
  • lawful,
  • not violating the rights of third parties

Campaigns that do not actually exist, fake discounts, misleading prices, or business content that may deceive users may not be published.


FuudUp may review such content, refuse to publish it, or remove it from publication.


15. ADVERTISING, PROMOTION, AND COMMERCIAL CONTENT


The purpose of individual user accounts is to share genuine food and beverage experiences.


Except for business features permitted by FuudUp, the following may be restricted:


  • mass advertising,
  • spam promotions,
  • continuous sales solicitation,
  • unauthorized use of the Platform's social features for commercial advertising purposes

Businesses must share commercial content through the business tools provided to them by FuudUp and in compliance with the relevant rules.


16. INTELLECTUAL PROPERTY RIGHTS


Users must upload to FuudUp only content they are authorized to share.


The use without necessary rights or permission of content belonging to others, including;


  • photos,
  • videos,
  • text,
  • logos,
  • brands,
  • designs,
  • music, or
  • other content subject to copyright or industrial rights

is prohibited.


Content believed to constitute an infringement of rights may be reported to FuudUp.


FuudUp may remove content where necessary or request information demonstrating ownership from the relevant user.


17. UNLAWFUL ACTIVITIES


FuudUp may not be used for the purpose of carrying out or encouraging unlawful activities.


Content relating to fraud, identity theft, the sale of illegal products or services, deception of users, or other unlawful activities may be removed and necessary measures may be applied to accounts.


18. PLATFORM SECURITY


Users may not;


  • interfere with the technical operation of the Platform,
  • attempt to bypass security measures,
  • send malicious software,
  • collect data through unauthorized automated tools,
  • attempt unauthorized access to other users' accounts,
  • copy FuudUp systems or data without permission.

FuudUp may restrict accounts or activities that threaten Platform security.


19. CONTENT MODERATION


FuudUp may review content published on the Platform for the purpose of applying these Guidelines.


If content or an account is assessed to have violated the rules, FuudUp may, depending on the nature of the incident;


  • remove the content,
  • limit the visibility of the content,
  • stop the content from being displayed in certain areas,
  • restrict access to certain features,
  • request additional information or verification from the user,
  • temporarily suspend the account,
  • permanently close the account.

FuudUp is not required to apply the same sanction for every violation. The measure to be applied may be determined taking into account the nature, severity, and recurrence of the violation, the risk it creates, and other relevant conditions.


In situations involving serious safety risks, fraud, children's safety, threats of violence, or serious unlawfulness, necessary measures may be applied without prior warning.


20. CONTENT VISIBILITY


The fact that content does not violate the Community Guidelines does not mean that the content will be displayed in all areas of FuudUp or to all Users.


FuudUp may determine the ranking or visibility of content based on;


  • the relevance of the content,
  • its connection to the food and beverage focus,
  • content quality,
  • user preferences,
  • safety assessments,
  • technical and product criteria

Content may be removed from discovery, recommendation, or similar areas where necessary.


21. MAKING A REPORT


Users and Business Members may report content or accounts they believe to be contrary to the Community Guidelines or applicable legislation to FuudUp.


Making a report does not mean that the reported content or account will be automatically removed.


FuudUp evaluates the report within the scope of available information, Platform rules, and relevant legislation.


False reports made in bad faith, repeatedly, or for the purpose of silencing a user may also be assessed as abuse.


22. APPEAL


A User who believes that their content or account has been incorrectly restricted may submit a request for review through the methods provided by FuudUp.


FuudUp may re-evaluate the appeal within the scope of available information and relevant rules.


The right of appeal does not automatically suspend measures that must be applied immediately for legal or security reasons.


23. COOPERATION WITH OFFICIAL AUTHORITIES


FuudUp may cooperate with authorized public institutions, judicial authorities, or other authorized bodies within the scope of applicable legislation where legally required or where there is a serious safety risk.


User information is shared only to the extent that legal conditions exist and it is necessary.


24. RELATIONSHIP WITH OTHER FUUDUP POLICIES


These Community Guidelines are applied together with;


  • the FuudUp Individual User Membership Agreement,
  • the FuudUp Business Membership, Subscription, and Service Agreement,
  • the FuudUp Privacy Policy,
  • the FuudUp Personal Data Processing and Protection Policy,
  • the FuudUp Young User Safety Policy,
  • the FuudUp Cookie and Similar Technologies Policy,
  • other relevant FuudUp policies and terms

Users are also obliged to comply with other FuudUp agreements and policies applicable to them depending on the service or type of membership they use.


25. POLICY CHANGES


FuudUp may update these Guidelines due to the development of the Platform, the addition of new features, changes in security needs, improvement of the community experience, or changes in applicable legislation.


Significant changes may be notified to Users through appropriate methods to the extent required by applicable legislation.


The current version of the Policy is published by FuudUp in an accessible manner.


26. CONTACT


You may contact FuudUp regarding the FuudUp Community Guidelines, content reports, or safety matters.


  • Company: GALA İLAÇ VE YAZILIM SANAYİ TİCARET ANONİM ŞİRKETİ
  • Brand: FuudUp
  • Email: info@fuudup.com
  • Address: Yahyakaptan Mahallesi, Demokrasi Bulvarı No:36 İç Kapı No:B, İzmit/Kocaeli



Last Updated: 10.09.2026


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